We found in our review that your app provides services or requires
sensitive user information related to the COVID-19 pandemic. Since the
COVID-19 pandemic is a public health crisis, services and information
related to it are considered to be part of the healthcare industry. In
addition, the seller and company names associated with your app are
not from a recognized institution, such as a governmental entity,
hospital, insurance company, non-governmental organization, or
university.
Per section 5.1.1 (ix) of the App Store Review Guidelines, apps that
provide services or collect sensitive user information in
highly-regulated fields, such as healthcare, should be submitted by a
legal entity that provides these services, and not by an individual
developer.
Next Steps
To resolve this issue, your app must be published under a seller and
company name of a recognized institution. If you have developed this
app on behalf of such an institution, please advise your client to add
you to the development team of their Apple Developer account. If your
client does not yet have an Apple Developer account, they can enroll
for one as an organization through the Apple Developer website.
Resources
For additional details, please refer to the update on the Apple
Developer website about Ensuring the Credibility of Health & Safety
Information.